Resume: CHAD COTTAM

Education/Qualifications

March 2010 - October, 2012
The University of New England, Armidale, Australia
Masters in Applied Linguistics (TESOL)
48 Credit points of coursework with a 60 hour practicum

February 1999 – November 2003
Griffith University, Brisbane, Australia
Bachelor of Arts (Languages and Applied Linguistics) majoring in Spanish language

Core Skill Summary

Learning Strategy & Design
Learning Strategy • Curriculum Architecture • Professional Education Program Design • Adult Learning & Instructional Design • Capability Framework Development • Blended Learning Strategy • Curriculum Design • Training & Assessment

Leadership & Stakeholder Engagement
Leadership & Team Development • Regional Team Management • Stakeholder Engagement • Facilitation • Project Management

Learning Operations & Analytics
Learning Analytics & Evaluation • CMS & LMS Management

Content Development & Delivery
University Teaching (TESOL & Business Skills) • Video Editing • Music Production

Commercial & Language Skills
Sales • Japanese Language

Employment

Mazda Australia

www.mazda.com.au

September 2022 - Current

Manager, Customer Experience & Frontline Training

  • Lead national strategy for frontline capability and customer experience learning across the dealer network

  • Design and scale blended learning programs and frameworks aligned to customer experience and business performance outcomes

  • Manage cross-functional stakeholders and drive continuous improvement through data insights and program evaluation

Frontline and Product Training Senior Specialist

  • Manage the planning, development, delivery and reporting of all Product and Frontline training resources for sales and service professionals across the Mazda Dealer Network.

Mazda Australia

www.mazda.com.au

October 2021 - Current

Learning Experience Specialist

  • Development of digital learning solutions and product training learning resources

  • Facilitation of training courses and induction programs

College for Adult learning

www.collegeforadultlearning.edu.au

June 2020 - September 2021

Learning Designer

  • Responsible for design of the college’s new LMS

  • Designed and created an LMS  tutorial video series for students

AEMG

http://www.aemg.com.au

February 2020- June 2020

Online Content Creator & Regional Team Leader

  • Design, create, record, edit and manage online content for university level English for Academic Purposes programs for over 7,400 students across 18 Chinese universities in response to the logistical issues caused by COVID-19.

  • Individually manage a region of 7 universities, responsible for chairing regional meetings, encouraging quality assurance, and delivering support materials as needed

  • Designed, developed, built and delivered a fully online, intensive, 2.0 credit point English for Academic Purposes course for a Chinese university, using Moodle and integrating third party apps with uniquely designed, virtual online lessons. The successful course was delivered within 4 weeks, and received 125 enrollments (capped) on it’s initial day of offering.

Monash College

http://www.monashcollege.edu.au

October 2019 - Current

Sessional ELICOS Teacher

  • Delivery of the Monash College English Bridging Course for international students attending Monash University in undergraduate and post graduate courses.

  • Consistently and actively engages in a range of professional development activities such as micro PDs, peer consultation, peer observation, communities of practice and other professional development opportunities to meet performance needs.

  • Integrates technology into teaching and uses e-Learning applications (Moodle, Flipgrid, Edpuzzle, SCORM packages, Quizlet, Kahoot)

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Kwansei Gakuin University (School of Science & Technology) - Japan

https://sci-tech.ksc.kwansei.ac.jp/en/

April 2018-August 2019

IEFL (Instructor of English as a Foreign Language) - Japan

  • Responsible for teaching 10 classes in semi-coordinated and coordinated programs Focus on academic writing and communication classes for 1st and 2nd year science undergraduates

  • Focus on communication, writing, and undergraduate EAP, science centered programs

  • Other duties include minute taking for department meetings, maintenance of science and technology wall spaces, and help with co-ordination of English camp for 3rd year students

  • Technology co-ordinator for the 2019 academic year - maintaining tech inventory, advising, supporting and promoting technology for team members
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Himeji Dokkyo University - Japan

http://www.himeji-du.ac.jp/

April 2015-March 2018

Full-time English Instructor - Japan

• Responsible for 11 classes, including all syllabus and assessment (18.5 contact hours per week)Specialty English courses include presentations, Tourism, and Pharmaceutical Patient Care. Design of all curriculum

  • Design and implementation of a seminar for 1st year students, based on current motivation and goal orientation research

  • Production of the HDU Foreign Languages Festival video contest and AV display for two years.

  • Design and implementation of a Summer English camp and a lunchtime club to help students improve their TOEIC test taking abilities.

Mukogawa Women’s University - Japan

http://www.mukogawa-u.ac.jp/~global/

April 2008- March 2015

Adjunct English Instructor - Japan

  • Over 1,500 hours of junior college teaching experience

  • Founding teacher of the Mukogawa Women’s University Junior CollegeEnglish Conversation Program

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Kobe College - Japan

https://www.kobe-c.ac.jp/ekc/

March 2019 - August 2019

Part-time English Language Instructor

Responsible for 2 classes, including all syllabus and assessment of a general English course designed for 1st year undergraduates from various disciplines

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Sozougakuen (EDIC)

April 2016 - August 2019

Part-time English Teacher

• Responsible for delivering English programs to various ages and participation in Summer English programs

Creation and implementation of syllabus for the EDIC Summer Camp in 2016 and 2017, 5 hour long classes with up to 70 students per class.

Cognano K.K. - Japan

http://www.cognano.co.jp/

Nov 2014-March 2018

Business Development Manager/Advisor (part-time)

  • Branded the company - a new nanotechnology company working in collaboration with Kyoto University to produce proteins and antibodies for pharmaceutical applications

  • Secured a pilot study with an Australian Veterinarian and breeder, for importation of Camelid (alpaca) serum

  • Organized and led meetings with potential customers and also government parties. Guided the Japanese team to Australia to participate in critical partnership meetings

  • Responsible for negotiations and correspondence with foreign third parties (sales, enquiries, technical information)

  • English advice and tuition for Cognano staff and responsible for a personal English blog used to promote associated businesses

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ECC Corporate Sales Division / ECC - Japan

http://www.ecc.co.jp/index.html

August 2007- March 2015

English Instructor

  • Minimum of 29 teaching hours per week, including part-time contracts, and multiple university contracts

  • Creation of an education syllabus and participation in a co-ordinated program for university students at multiple universities and for business clients

  • Successful on-site Business English teaching contracts with some of Japan’s biggest companies

  • Creation and delivery of a “English Through Music” seminar and workshop