https://www.chadcottam.com/my-blog daily 0.75 2026-03-21 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/a48a0b87-4a37-40a2-bb8e-30eaca94d450/Screen+Shot+2025-01-19+at+14.10.35.png https://www.chadcottam.com/my-blog/collectivism-putting-the-group-first monthly 0.5 2026-03-21 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/728ae252-a0ee-4a92-9070-9257f2bcb07a/collectivism.png My Blog - 3/4 Collectivism: Putting the Group First - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.chadcottam.com/my-blog/the-culture-of-shame-a-motivator-of-excellence monthly 0.5 2026-03-21 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1737093201277-NTDX9TYURJOQK09YD256/unsplash-image-gK1XoxR2v-s.jpg My Blog - 2/4 The Culture of Shame: A Motivator of Excellence - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.chadcottam.com/my-blog/blog-post-title-two-dg6ch monthly 0.5 2026-03-21 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/739becc4-46c7-471b-8a3f-2a1f0f0660f2/IMG_3725.jpg My Blog - 1/4 Uchi vs. Soto The Divide Between Inner and Outer Worlds - Make it stand out Visiting a real Geisha in the Hanamachi (Flower Town) district of KamiShichiken, Kyoto Japan. https://www.chadcottam.com/my-blog/blog-post-title-one-af6tf monthly 0.5 2026-03-21 https://www.chadcottam.com/my-blog/bringing-japanese-level-customer-service-to-your-business monthly 0.5 2026-03-21 https://www.chadcottam.com/my-blog/tag/Customer+Service monthly 0.5 https://www.chadcottam.com/my-blog/tag/Customer+Experience monthly 0.5 https://www.chadcottam.com/my-blog/tag/Japan monthly 0.5 https://www.chadcottam.com/my-blog/tag/Culture monthly 0.5 https://www.chadcottam.com/software daily 0.75 2026-05-23 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1608533023474-ME4YLSEWTD2ZGQC2MNF6/download.png Capability & Tools https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1608533040828-T8UCUOESYSDIZ2SDHBYD/download+%281%29.png Capability & Tools https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1608533063755-EDIZKNN0A5GNIFAGAB5N/download.jpeg Capability & Tools https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/0fcca362-595c-4cd4-8066-98a7e394e53d/download+%283%29.png Capability & Tools - Make it stand out I have used Fuse Universal for over two years for asset creation, event management and reporting duties. https://www.chadcottam.com/research daily 0.75 2026-05-23 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1608535585462-R796KJ3XTK8IZUQ4QDFD/CULI+2018+Handout.png Writing & Research - Invited speaker - CULI, Chulalongkorn University, Thailand 2018 As an invited speaker, I gave a workshop on the use of software in the classroom Thai university teachers and student teachers. My presentation was on the use of mobile applications to create innovation in the EFL classroom https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1608535952984-2WHJTU53OPIF7Q1DKR5C/AI+and+Machine+Learning+in+Language+Education.jpg Writing & Research - Paper - Video-based Self-reflection of English Language Presentations It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. https://www.chadcottam.com/research-presentations daily 0.75 2026-03-21 https://www.chadcottam.com/contact daily 0.75 2024-11-16 https://images.squarespace-cdn.com/content/v1/5ce435d6bea1ed00016ba287/1558964652247-5MWXNMFZVOPGE4TY6U2Q/MHeiderich_ReflexionenZwei-05-copy.jpg Contact https://www.chadcottam.com/resume daily 0.75 2026-03-21 https://www.chadcottam.com/new-page daily 0.75 2021-01-02 https://www.chadcottam.com/music daily 0.75 2026-05-12 https://www.chadcottam.com/work daily 1.0 2026-05-23 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/2acd923b-2cd8-4788-ae15-c42173b3defc/aragonai-1612ccaa-3c1e-426f-835e-46e936d2bd22.jpeg Professional Work - I design and lead capability, culture, and customer experience initiatives that create measurable impact across large and complex networks. Combining strategic thinking with practical delivery, I specialise in learning systems, leadership development, frontline capability, and emerging technology adoption. With experience spanning learning design, facilitation, customer experience, and organisational capability, I bring a research-informed and commercially grounded approach to every project. My work focuses on creating engaging, scalable, and human-centred solutions that improve performance, strengthen culture, and deliver meaningful outcomes for both businesses and customers. https://www.chadcottam.com/portfolio-3 daily 0.75 2026-05-23 https://www.chadcottam.com/portfolio-3/imovie-projects monthly 0.5 2021-01-15 https://www.chadcottam.com/portfolio-3/project-two-r95ps monthly 0.5 2026-05-23 https://www.chadcottam.com/portfolio-3/project-one-rwmda monthly 0.5 2021-03-11 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1609558360760-RXKC3Y7W6WBR8OKHIATV/Screen+Shot+2021-01-02+at+14.31.59.png Video examples - Interactive video https://www.chadcottam.com/portfolio-3/the-consulation-process monthly 0.5 2021-05-28 https://www.chadcottam.com/authoring-software-examples daily 0.75 2026-05-23 https://www.chadcottam.com/authoring-software-examples/project-one-bml86 monthly 0.5 2026-05-23 https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1609584045003-Z4MRL78PH2CPXPL3XSD4/Screen+Shot+2021-01-02+at+14.16.48.png Authoring Software examples - H5P A branching scenario for a WHS course https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1609584050317-5IX3PKOEZWLTK3ZTQZT5/Screen+Shot+2021-01-02+at+14.17.00.png Authoring Software examples - H5P A drag and drop quiz https://images.squarespace-cdn.com/content/v1/5fdf28eca78e7904f9facd71/1609793670541-GUU9MIWRBNV3G3KEAKM3/Screen+Shot+2021-01-05+at+7.52.55.png Authoring Software examples - H5P https://www.chadcottam.com/authoring-software-examples/project-two-w4gdn monthly 0.5 2021-01-12 https://www.chadcottam.com/authoring-software-examples/project-three-9z2fp monthly 0.5 2026-05-23 https://www.chadcottam.com/consulting daily 0.75 2026-05-23 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/34dc4fd1-2f27-429e-8ea2-67a209313f6a/imgg-demo-SZUz1hfg.png